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Dec 13, 2018 10:19 AM

Jan 20, 2020 09:38 AM

Jan 20, 2020 09:38 AM



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DTortorelli9391 has contributed to 9 posts out of 5465 total posts (0.16%) in 1509 days (0.00 posts per day).

20 most recent posts:

API Support » Certification Process Jan 20, 2020 @ 09:38 AM (Total replies: 1)

What is the process to obtain Gain's certification/approval?

API Support » Prices stopped coming in... Dec 13, 2019 @ 01:35 PM (Total replies: 2)

This is now the 3rd week in a row that prices stop coming in at 1pm central on a Friday.

API Support » Prices stopped coming in... Dec 06, 2019 @ 02:26 PM (Total replies: 2)

Hi,

For the second week in a row, prices stopped coming in at around 1:00pm Central.

Can someone please address this?

Thanks!

API Support » Market Orders Nov 15, 2019 @ 03:31 PM (Total replies: 8)

Do you have a timeline associated with the pipeline? Days? Weeks? Months?

API Support » Market Orders Nov 15, 2019 @ 09:15 AM (Total replies: 8)

Is there an update on this effort? The problem is still occurring making it almost impossible to test our program's overall effectiveness. We currently have to record the market 23 x 5 and review every trade to find the actual price vs. the filled price. It is extremely time consuming. I just witnessed a trade taken where the developer DOM's price was accurate, but the trade was filled 3 points away from the DOM price. I'd appreciate your efforts to get this resolved. Thanks!

API Support » Market Orders Nov 07, 2019 @ 03:40 PM (Total replies: 8)

I understand and appreciate the development team taking a look in this. Thanks!

API Support » Market Orders Nov 07, 2019 @ 03:24 PM (Total replies: 8)

Also, as I mentioned in my first post, this was not happening until after the developer environment came back online after the outage from this past Sunday into Monday.

API Support » Market Orders Nov 07, 2019 @ 03:22 PM (Total replies: 8)

Understood. However, I've been testing/observing the program in the developer environment for months and have not seen this in the past. I can understand a tick here and there, but it's every order and it's normally points away. Sometimes up to 5 points from current price reflected in the developer OEC DOM. There is definitely a problem and I'd appreciate it if someone looked into it.

API Support » Market Orders Nov 07, 2019 @ 03:13 PM (Total replies: 8)

My program sends a market order (buy or sell) through the API and the price that it is filled at is ticks and sometimes points away from the current market price that I’m seeing in different charts/DOMS. This started happening this past Monday afternoon.