FIX Support » fill price on Test environment Jul 24, 2024 @ 08:03 AM (Total replies: 2) | |||||
Our price format in the trading platform is not the same decimal format as you may expect from the exchange. It is also possible for the price format from our back-office may not match as well. Chris M
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FIX Support » OrderId in ST4 files Jul 23, 2024 @ 09:18 AM (Total replies: 1) | |||||
This would be a question for our Operations/back-office team, and is not API/FIX related. I do not believe GMI provides our trading platform order numbers in their files. Chris M
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FIX Support » exchange fees Jul 17, 2024 @ 12:26 PM (Total replies: 1) | |||||
The breakdown of exchange and NFA fees are not provided in our FIX server, but will be included in our commission totals. It would be best to use GMI back office files as it serves as the official record of an account. Chris M
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API Support » How to connect to port 9400 using stunnel with Windows 10 Jul 16, 2024 @ 04:26 PM (Total replies: 1) | |||||
We cannot support stunnel-specific questions in this forum. Make sure you are using TLS 1.2 to connect to port 9400. Chris M
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FIX Support » auto-liquidation questions Jun 27, 2024 @ 09:11 AM (Total replies: 1) | |||||
1. When orders are auto-liquidated - what happens with working orders? Working orders would be canceled and unsolicited orders would be sent to offset the position. Yes, they have an unsolicited flag. b. could you please provide some examples See below 2. how do open positions close in that case? See below a. how do ExecutionReports look for them? Same as what is documented here https://futures-media.stonex.com/gfapi/?topic=html/c1fd1da0-bc5a-414f-8894-e21a49719a8c.htm, just an unsolicited flag b. could you please provide some examples See below Any FIX examples or code would be much appreciated!! Thank you in advance!
Orders: Account,Order #,State,Side,Qty,Filled Qty,Symbol,Price,Avg.Price,Comments,Time,Completed Time,Fill Time API003635,213368078,Completed,Buy,1,1,ESU24,LMT 5548.50,5548.50,DOM,10:02:23.481,10:02:34.038,10:02:34.023 API003635,213368079,Cancelled,Sell,1,0,ESU24,LMT 5553.50,,Bracket,10:02:23.481,10:03:13.607, API003635,213368080,Cancelled,Sell,1,0,ESU24,STP 5543.50,,Bracket,10:02:23.481,10:03:13.623, API003635,213368088,Completed,Sell,1,1,ESU24,MKT,5548.25,Admin,10:03:13.752,10:03:13.814,10:03:13.799 Chris M
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FIX Support » Margin request Jun 24, 2024 @ 01:55 PM (Total replies: 9) | |||||
You wouldn't need to use the FIX Sample. You already have a FIX application. Just support these messages:
*MarginCalcReport - UM - See https://futures-media.stonex.com/gfapi/?topic=html/8f93af8f-9598-49f6-ae19-4c1950db9345.htm Chris M
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API Support » Multiple API Connections Jun 17, 2024 @ 10:58 AM (Total replies: 2) | |||||
Would this software only be used by you or other customers? We need to understand your setup before providing a solution. Chris M
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API Support » SendOSOOrders quanity ptoblem May 21, 2024 @ 02:11 PM (Total replies: 1) | |||||
This forum is for programming questions, not questions for how fills occurred in the demo platform. The simulator may not represent how live markets may have filled an order. Chris M
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API Support » Order Breaks Limits - Details May 15, 2024 @ 08:49 AM (Total replies: 6) | |||||
Our developers are looking into the matter. Chris M
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API Support » Order Breaks Limits - Details May 14, 2024 @ 12:59 PM (Total replies: 6) | |||||
Per https://gainfutures.com/GFAPI/?topic=html/9900566b-260a-4247-8326-9698b013e7b8.htm#SecOrders Risk Violations If your order is rejected, you can find the reason in ResultComments. To get more details about a risk violation rejection, you can capture messages in the OnError event: OnError Copy private static void Main(GF.Api.IGFClient client) { client.Logging.ErrorOccurred += GFClient_OnErrorOccurred; } private static void GFClient_OnErrorOccurred(GF.Api.IGFClient client, GF.Api.Utils.ErrorEventArgs e) { Console.WriteLine($"OnError: {e.Exception.Message}"); } Risk violation text will look like this: Risk violation: 1540:API001540 Max credit = 0.0000000000 USD,Order requires [3600.00000 USD] and needs additional credit of 130.00000 USD (cash leveraged) Cash and credit balance 125.00000 USD ... where 1540 is AccountID and API001540 is Spec. Chris M
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API Support » Transaction History via API Apr 11, 2024 @ 02:13 PM (Total replies: 2) | |||||
GFAPI does not provide historical trade or position data. That can be found in our MyStoneX portal. Chris M
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API Support » Option Quotes for ES/NQ Jan 26, 2024 @ 10:43 AM (Total replies: 6) | |||||
We do not make any guarantees on uptime in this environment. It is used by our development team and certain services may be shut down with no warning. If you have passed Conformance testing, please use production environments. This environment should only be used for initial development or occasionally testing. There are no other support channels than this forum. Chris M
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API Support » Option Quotes for ES/NQ Jan 26, 2024 @ 08:54 AM (Total replies: 6) | |||||
The issue should be resolved. Chris M
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API Support » I cant login useing example from documentation. Help! Dec 28, 2023 @ 10:42 AM (Total replies: 2) | |||||
We will review and get back to you. Chris M
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API Support » Expired Options Nov 09, 2023 @ 09:36 AM (Total replies: 10) | |||||
I do not see the 11/8/23 options in your account. In production, we would expire them shortly after termination time, as defined by the exchange. In this environment, that will happen later. Chris M
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API Support » Expired Options Nov 08, 2023 @ 12:38 PM (Total replies: 10) | |||||
I'm not seeing that on my side. Please provide more details. Chris M
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API Support » Expired Options Nov 08, 2023 @ 09:06 AM (Total replies: 10) | |||||
In production, our Trade Desk runs an options assignment and offset process. This will not happen in our simulated environments. The Nov 8th options will drop off at 6 pm ET. Chris M
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API Support » OE4D Option Subscriptions Oct 30, 2023 @ 12:08 PM (Total replies: 4) | |||||
I'm no longer seeing an issue with options quotes. How does it look on your side? Chris M
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API Support » OE4D Option Subscriptions Oct 26, 2023 @ 08:27 AM (Total replies: 4) | |||||
Agree, there is currently an issue with options quoting in this environment. We will take a look. It may require weekend maintenance for the matter to be resolved. Chris M
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API Support » COM API: SIM OE Option Price Error Oct 26, 2023 @ 08:22 AM (Total replies: 5) | |||||
No, not necessarily in the simulator. Fills may not be realistic. Chris M
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