API Support Forum
OEC API > API Support > A "stuck" order
Author Topic: A "stuck" order
(2 messages, Page 1 of 1)
Moderators: VPfau
MMedved86
Posts: 20
Joined: Sep 09, 2016


Posted: Nov 17, 2016 @ 07:06 PM             Msg. 1 of 2
On our developer acct (API002940) there is a "stuck" pending buy order - it cannot be canceled or modified.

1. Is it just a developer account glitch or can that happen with live accounts?

and

2. Can you delete that order for us please.

Thanks
VPfau
Moderator
Posts: 154
Joined:


Posted: Nov 18, 2016 @ 08:33 AM             Msg. 2 of 2
The system has been in maintenance mode when you sent the order.
I cancelled it (OrderID = 204385891)
Vitaliy Pfau