API Support Forum
OEC API > API Support > Issue with @6C and similar symbols
Author Topic: Issue with @6C and similar symbols
(7 messages, Page 1 of 1)
Moderators: VPfau
multichartsDEV1
Posts: 7
Joined: May 26, 2020


Posted: Jun 02, 2020 @ 07:14 AM             Msg. 1 of 7
Dear dev team,

On API server, the following events do not come for @6C and similar symbols.
Client.subscriptions.price.pricetick
Client.subscriptions.price.pricechanged

Why is that? How can we get OHLC of a day for such symbols? Shall we subscribe for daily real-time bars (though the number of subscriptions is limited)?
ETrifonov
Posts: 60
Joined: Feb 09, 2015


Posted: Jun 02, 2020 @ 12:41 PM             Msg. 2 of 7
Hello multichartsDEV1,

Thank you.
We see the problem with continuous contracts subscriptions and working on it.
We will let you know when it will be fixed and released.
Evgeny
ETrifonov
Posts: 60
Joined: Feb 09, 2015


Posted: Jun 03, 2020 @ 07:27 AM             Msg. 3 of 7
Hello,

Issue has been fixed.
Estimated release dates:
06/06 - API
06/13 - SIM
06/20 - PROD

Thank you.
Evgeny
multichartsDEV1
Posts: 7
Joined: May 26, 2020


Posted: Jun 09, 2020 @ 07:22 AM             Msg. 4 of 7
Hello Evgeny,

Thanks for your response, but the issue remained.
We tried it 06/08 on the API server and did not notice the changes.
multichartsDEV1
Posts: 7
Joined: May 26, 2020


Posted: Jun 30, 2020 @ 09:19 AM             Msg. 5 of 7
Did you have a chance to look into it?
ETrifonov
Posts: 60
Joined: Feb 09, 2015


Posted: Jun 30, 2020 @ 09:30 AM             Msg. 6 of 7
Hello,

You should update GF API.
Can you please tell us GF API version you are using?
Evgeny
multichartsDEV1
Posts: 7
Joined: May 26, 2020


Posted: Jul 17, 2020 @ 11:05 AM             Msg. 7 of 7
Hi,

We use the latest version 33 of the new API. We receive only real time ticks for @6 instrument. Status Line in PriceChanged events does not come.