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OEC API > API Support > Instruments not found
Author Topic: Instruments not found
(3 messages, Page 1 of 1)
Moderators: VPfau
Posts: 45
Joined: Nov 09, 2015

Posted: Nov 07, 2022 @ 09:45 AM             Msg. 1 of 3
For a few days we (Overcharts) have been having problems with some instruments (contracts).
Some contracts such as "ESZ22" or "NQZ22" (but in general all ES and NQ, but also other instuments) cannot be found. This happens both in our Developer account, but also in the Demo accounts. I suspect that some changes have been made to the servers that have caused some problems.
To reproduce the case, just search for example the ESZ22 or NQZ22 contract on a demo account using the API and nothing is found. I have not tried using a real account.

Other instruments such as MESZ22 are found without problems.

If the contract is not found, it is not possible to download historical data, subscribe to real time, place orders etc.

Thank you for your help.
Mauro frasson
Posts: 45
Joined: Nov 09, 2015

Posted: Nov 08, 2022 @ 05:03 AM             Msg. 2 of 3
After 2 hours from my post everything was resolved. Perfect! Thank you.
Mauro frasson
Posts: 154

Posted: Nov 08, 2022 @ 07:50 AM             Msg. 3 of 3
Hello Mauro,

It is floating issue and you can still see it. We are working on the resolution.

Thank you
Vitaliy Pfau