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Topic: Instruments not found (3 messages, Page 1 of 1) |
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Moderators: VPfau | |||||
MFrasson3344 Posts: 45 Joined: Nov 09, 2015 |
For a few days we (Overcharts) have been having problems with some instruments (contracts).
Some contracts such as "ESZ22" or "NQZ22" (but in general all ES and NQ, but also other instuments) cannot be found. This happens both in our Developer account, but also in the Demo accounts. I suspect that some changes have been made to the servers that have caused some problems. To reproduce the case, just search for example the ESZ22 or NQZ22 contract on a demo account using the API and nothing is found. I have not tried using a real account. Other instruments such as MESZ22 are found without problems. If the contract is not found, it is not possible to download historical data, subscribe to real time, place orders etc. Thank you for your help. Mauro frasson
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MFrasson3344 Posts: 45 Joined: Nov 09, 2015 |
After 2 hours from my post everything was resolved. Perfect! Thank you.
Mauro frasson
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VPfau Moderator Posts: 164 Joined: |
Hello Mauro,
It is floating issue and you can still see it. We are working on the resolution. Thank you Vitaliy Pfau
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