Posted: Feb 20, 2011 @ 01:02 PM             Msg. 1 of 9

Hi Guys,

for the last couple of days, i am unable to receive
NQH1 ticks. is there any problem on your side ?
does the contract got pre-expired ?.
note:
1. I can receive ESH1 ticks.
2. NQH1 DOM notification is working fine.

This issue impact my application stability.
I would appreciate if you could contact me ASAP
for solving this problem...
Thanks,

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Yogev Cohen

Posted: Feb 21, 2011 @ 04:05 AM             Msg. 2 of 9

I would like to add,
I am using the API advance example and using my account I do not get any ticks for NQH1.
Could you guys please advise?


Thanks.

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Yogev Cohen

Posted: Feb 22, 2011 @ 11:54 AM             Msg. 3 of 9

Hello,
we don't see any problem on our end. Could you please verify the same contract in OEC Trader?

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Victor Vins
Software Developer

Posted: Feb 24, 2011 @ 05:08 PM             Msg. 4 of 9

Hi,
We have managed to connect with OEC Trader Developer 3.5
and added the NQH1 contract.
the Quotes Columns for NQH1 were all zeroed.
In addition, I opened the Depth Of market for the NQH1
the price scale was also zeroed.
Please Advise,
Thanks,

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Orin Eden

Posted: Feb 25, 2011 @ 02:50 AM             Msg. 5 of 9

Hi,
Today, i connected with OEC Trader 3.5.
And it seems to work fine.
What seems to be the problem ?
Thanks,

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Orin Eden

Posted: Feb 25, 2011 @ 10:06 AM             Msg. 6 of 9

Hello,

We are researching it. It seems this issue happend in the test environment only.

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Victor Vins
Software Developer

Posted: Mar 01, 2011 @ 02:18 AM             Msg. 7 of 9

Hi,
Can you please elaborate the current status of this issue ?
Thanks,

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Orin Eden

Posted: Mar 01, 2011 @ 08:29 AM             Msg. 8 of 9

Hello,

the issue has been fixed. If you don't see these data and/or contract, please reconnect.

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Victor Vins
Software Developer

Posted: Mar 01, 2011 @ 11:46 AM             Msg. 9 of 9

Hi,

It seems like it is working now, but another problem has been created:
My application subscribes to Ticks and Dom's
using SubscribeTicks and SubscribeDOM respectively.
I have noticed that DOM's are not received for NQH1.
(other contracts Doms are received perfectly fine).
While debugging it i have noticed that if i will call
Subscribe method in addition to SubscribeTicks and SubscribeDOM. DOM is suddenly received.

My goal is to receive all ticks and all doms without any miss.
(for automated strategy)
What is the proper way to achieve it?
Thanks,

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Orin Eden