API Support Forum
OEC API > API Support > Can't receive quotes or ticks data
Author Topic: Can't receive quotes or ticks data
(9 messages, Page 1 of 1)
Moderators: VPfau
VKhokholkov
Posts: 4
Joined: Feb 22, 2011


Posted: Feb 28, 2011 @ 09:15 AM             Msg. 1 of 9
Hello.
My API Account don't work properly. I can't receive any quotes or ticks data, although such methods as Connect or Lookup works fine.

Vladislav Khokholkov
VictorV
Posts: 746
Joined: May 08, 2007


Posted: Feb 28, 2011 @ 09:29 AM             Msg. 2 of 9
Hello. Could you please check if OEC Trader Developer can show any quotes for this account?

Victor Vins
Software Developer
VKhokholkov
Posts: 4
Joined: Feb 22, 2011


Posted: Feb 28, 2011 @ 09:43 AM             Msg. 3 of 9
Did you mean OEC Trader 3.5? OEC Trader 3.5 works fine.

Vladislav Khokholkov
VKhokholkov
Posts: 4
Joined: Feb 22, 2011


Posted: Feb 28, 2011 @ 04:09 PM             Msg. 4 of 9
The problem still exist. Do you have any ideas?


Vladislav Khokholkov
Edited by VKhokholkov on Feb 28, 2011 at 16:19:55
VictorV
Posts: 746
Joined: May 08, 2007


Posted: Feb 28, 2011 @ 04:35 PM             Msg. 5 of 9
Hello,

how did you subscribe quotes?

Victor Vins
Software Developer
VKhokholkov
Posts: 4
Joined: Feb 22, 2011


Posted: Mar 01, 2011 @ 01:57 AM             Msg. 6 of 9
I use your Advanced API Example without any changes in source code. As I said before, methods OECClient.Connect or OECClient.SymbolLookup works fine, unlike OECClient.Subscribe, OECClient.SubscribeDOM or OECClient.SubscribeBars

Vladislav Khokholkov
VictorV
Posts: 746
Joined: May 08, 2007


Posted: Mar 01, 2011 @ 08:11 AM             Msg. 7 of 9
Please check your firewall settings for port 9201. I don't see any attemp to connect to our price server for your username.

Victor Vins
Software Developer
SSingh957
Posts: 4
Joined: Mar 08, 2011


Posted: Apr 19, 2011 @ 03:56 PM             Msg. 8 of 9
Its not working... i have the same problem....
i off the firewall... AND allow all the inbound data...

Swaraj Singh
VictorV
Posts: 746
Joined: May 08, 2007


Posted: Apr 27, 2011 @ 01:27 PM             Msg. 9 of 9
Hello,

If you still have issue, please specify date/time of the issue, username and contract.

Victor Vins
Software Developer