Posted: Mar 14, 2011 @ 03:17 AM             Msg. 1 of 7

What does it mean?

Order rejected: Unknown RTS Error 39389: #38969651/DOM;;E/Sell 1 FTSEH1 MKT GTC [Rejected] 14.03.2011 07:04:27.?

please help - it's on FTSE contract only (same methodology works on YM and FGBL contracts faultless!)

-m

Posted: Mar 14, 2011 @ 07:25 AM             Msg. 2 of 7

Hello,

actual error message should be "Order submitted has been rejected as the time type is invalid"

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Victor Vins
Software Developer

Posted: Mar 14, 2011 @ 08:40 AM             Msg. 3 of 7

Hello Victor,

thanks for your answer, but could you please give me some hint what is meant by "time type"?

I sent the order this morning at 7:04:28 UTC with Start property equals 14.03.2011 8:00:00 (DateTimeKind.Utc). Order remains in "Held" status until specified Start-time as expected and then when execution as market order should happens i got the error.

thanks again,
-m

Posted: Mar 14, 2011 @ 10:48 AM             Msg. 4 of 7

Orders with time release are held by our server until defined time. We do not validate everything exchange-specific. So, at the time of actual sending the exchange rejects incorrect orders.

You need to contact TradeDesk or Customer Service about exchange requirements. I guess market FTSE orders cannot be sent as GTC order.

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Victor Vins
Software Developer

Posted: Mar 15, 2011 @ 03:17 AM             Msg. 5 of 7

Hello Victor,

thanks for the hint.
I tried OrderFlag.None today and got a different RTS-Error, namely:

Unknown RTS Error 39376.

Can you please tell me the meaning of it?

Thx,
-m

Posted: Mar 15, 2011 @ 07:10 AM             Msg. 6 of 7

Hello,

description of this error is "Market not available"

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Victor Vins
Software Developer

Posted: Mar 15, 2011 @ 07:27 AM             Msg. 7 of 7

Thanks again Victor!

Does "Market not available" means that exchange is closed (which is definitely not the case) or what else?

thanks,
-m