Posted: Mar 13, 2013 @ 04:36 PM             Msg. 1 of 3

With real and demo accounts in OEC Trader Demo, I tested that no bars are received for CC-MK3 and CC-MN3 for the last 15 minutes of trading from at least 3/1/13 - today 3/13/13.

This is the same issue that was reported in forum post http://www.openecry.com/cfbb/index.cfm?page=topic&topicID=792
except that now we are looking at the next month for the base symbol, not CC-MH3.

Essentially identical to what was reported in that post, other platforms are giving bars and volume for CC-MK3 and CC-MN3 from from 15 minutes to close to close, where in OEC Trader Demo there are none. The platforms i use to check this are:
- ToS
- http://www.admis.com/QuotesChartsNews.aspx?page=chart&domain=adm&display_ice=1&noform=true&op=y&cancelstudy=1&a=I:5&studies=Volume;Volume;&sym=CCK13

As we (OEC customer support and myself) did some work to discover and verify this bug last month, and it is still occurring, I felt I should write a new post for still-valid ICE Cocoa symbols, as CC-MH3 expired today.

Thanks much,
CHW

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CHW

Posted: Mar 21, 2013 @ 05:17 PM             Msg. 2 of 3

This issue is still occurring as of today:
- ToS shows the bars missing in OEC Trader (real or demo).
- the web link above is showing some dicey looking bars today, and I no longer consider it a reliable source.

This issue was first reported in post:

http://www.openecry.com/cfbb/index.cfm?page=topic&topicID=792

on 2/7/13.

It continues to impact our customers that trade CE Cocoa in both real and demo accounts.

Thanks,
CHW

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CHW

Posted: May 06, 2013 @ 12:30 PM             Msg. 3 of 3

As of today, looking at chart CC-MN3, bars are appearing until noon MT (close). It appears that this issue is fixed.

Thanks,

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CHW