API Support Forum
OEC API > FIX Support > Cannot login
Author Topic: Cannot login
(6 messages, Page 1 of 1)
Moderators: VPfau
MHall4001
Posts: 31
Joined: Oct 14, 2013


Posted: Oct 17, 2013 @ 11:44 AM             Msg. 1 of 6
Hi, Unable to login sending following message:

8=FIX.4.49=8435=A34=5649=MHall400152=20131017-15:32:34.75356=OEC_TEST98=0108=30554=password10=064

to
SocketConnectPort=9300

on either SocketConnectHost=64.94.37.205 or SocketConnectHost=64.94.37.207

Any ideas?

Michael Hall
VPfau
Moderator
Posts: 154
Joined:


Posted: Oct 17, 2013 @ 12:06 PM             Msg. 2 of 6
The server is expecting sec number equal 1 from your side. Please try to reset.

Vitaliy Pfau
MHall4001
Posts: 31
Joined: Oct 14, 2013


Posted: Oct 17, 2013 @ 12:54 PM             Msg. 3 of 6
I tried that. Now the server sends me a logout request. Can you look at the logs from your side ?

Michael Hall
VPfau
Moderator
Posts: 154
Joined:


Posted: Oct 17, 2013 @ 01:01 PM             Msg. 4 of 6
Michael,

Our logout message contains Text tag (58). In your case 58=InvalidUserOrPassword

Vitaliy Pfau
MHall4001
Posts: 31
Joined: Oct 14, 2013


Posted: Oct 17, 2013 @ 01:24 PM             Msg. 5 of 6
Customer support reset my password. Now I get the following error message: MsgSeqNum too low, expecting 128 but received 1

Here is my logon message:
8=FIX.4.49=8835=A34=149=MHall400152=20131017-17:16:03.47156=OEC_TEST98=0108=30554=password10=241

Here is the reply, a logout message
8=FIX.4.49=11335=534=83949=OEC_TEST52=20131017-17:16:06.26356=MHall400158=MsgSeqNum too low, expecting 128 but received 110=129

Michael Hall
VPfau
Moderator
Posts: 154
Joined:


Posted: Oct 17, 2013 @ 01:47 PM             Msg. 6 of 6
Sessions on the server are persistent. You should keep seq numbers during a trading day.
Also you can try send ResetSeqNumFlag(141)=Y in the logon message to reset seq numbers on both sides.

Vitaliy Pfau