Posted: Dec 04, 2013 @ 07:57 PM             Msg. 1 of 3

Currently, for demo accounts, pending orders are removed on a daily basis even if they are GTC. Could you inform as to whether this behavior has been targeted for a change or improvement?

Lots of customers are hoping for their STP/LMT orders to remain valid for more than 24 hours, as they are designed to protect their existing positions.

Thanks,

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CHW

Posted: Dec 05, 2013 @ 11:09 AM             Msg. 2 of 3

Please, provide an order id for investigation.

Thank you

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Vitaliy Pfau

Posted: Dec 11, 2013 @ 09:28 PM             Msg. 3 of 3

I have been informally testing this reported issue since you replied and will continue, but from the date you replied I've noticed that:
- STP/LMT orders survived the last weekend. This is a first in a long time.
- STP/LMT orders are surviving overnight and across sessions.

We appreciate your work, and I will let you know if I do see the issue again in the future.

Thanks,

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CHW