API Support Forum
OEC API > Market Data > NEOTICKER OEC data server revision request
Author Topic: NEOTICKER OEC data server revision request
(4 messages, Page 1 of 1)
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VRybkin2772
Posts: 2
Joined: Oct 05, 2016


Posted: Oct 05, 2016 @ 11:22 AM             Msg. 1 of 4
Can somebody revise OEC data server for "Neoticker" please?
Located: (http://www.tickquest.com/?page_id=718)
This abandoned software very usable again.
Private messages to Me welcome.
CMicciche902
Posts: 225
Joined:


Posted: Oct 05, 2016 @ 12:05 PM             Msg. 2 of 4
You simply need to migrate server address from *.openecry.com to *.gainfutures.com. Please talk to the vendor Tick Quest if you want them to update default server address in the broker plugin. This product was not developed by GAIN Capital.
Chris M
VRybkin2772
Posts: 2
Joined: Oct 05, 2016


Posted: Oct 05, 2016 @ 12:24 PM             Msg. 3 of 4
Thanks for advise
ptrod.openecry.com not work at all, I use prod.gainfutures.com 9200 or 64.94.37.222
Problem is: it disconnected at least every hour! Mostly in round numbers 9.00 12.00 etc.
Last two days incredible active errors.
Before I use two OEC accounts for twin charting, two instance of Neoticker in virtual or second comp. Disconnection was on occasion, now it fatal.
and Yes, I tested internet line and hardware permanently.
TickQuest team do not exist any more, no response, even demo version is expired.
Edited by VRybkin2772 on Oct 05, 2016 12:50 PM
CMicciche902
Posts: 225
Joined:


Posted: Oct 05, 2016 @ 02:07 PM             Msg. 4 of 4
I'm not experiencing disconnect with their platform. The API itself has not changed, just the domain name. Do you experience packet loss when performing ping test to this server? Run a ping test in infinite loop. Do you have disconnection when ping test shows response timed out. You may need to consult with your ISP if you have connectivity issues. If Tick Quest does not offer support anymore, you may need to find another product.
Chris M