Posted: Sep 24, 2020 @ 05:30 PM             Msg. 1 of 4

I am unable to login to the api servers using api.gainfutures.com with a failure reason of incorrect username or password. Is there a way I can reset my password? Is it the same credentials as the support forum login info?

I am fairly certain I know what my username and password should be, but they are not working.

Thanks.

Posted: Sep 24, 2020 @ 05:42 PM             Msg. 2 of 4

It seems like no matter what the issue is, the failure reason is incorrect username or password.

Trying to login to the sim server, I forgot to change the port and it said my username or password is incorrect.

So I'm not sure if my api server credentials were really incorrect. It might be that my UUID has expired or something.

Posted: Sep 25, 2020 @ 10:03 AM             Msg. 3 of 4

Your account expired in May. I have renewed your account, you will receive email with credentials.

Posted: Sep 25, 2020 @ 05:27 PM             Msg. 4 of 4

Thanks.