Posted: Feb 24, 2021 @ 09:15 AM             Msg. 1 of 3

Will the UUID we were issued for the older OEC API still work with all GAIN servers for the GAIN API COM? We have one beta tester who is trading on the live server and everything is working and a different user that reports that when he tries to connect, he gets a connection failure message with the reason "User software is not allowed to connect." Not sure what to tell them about this. We seem to have everything working now and should have our conformance spreadsheet to you in a matter of days.

Posted: Feb 24, 2021 @ 09:31 AM             Msg. 2 of 3

Same UUID is used. The client can enable the third-party software by going to: https://myaccount.gainfutures.com/Software/ThirdParty

If needs assistance, refer him to GFSupport@gaincapital.com

Posted: Feb 24, 2021 @ 09:37 AM             Msg. 3 of 3

Thanks, Chris!