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Aug 24, 2017 12:52 PM

Oct 10, 2019 12:18 PM

Oct 10, 2019 12:18 PM



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SRuscak has contributed to 9 posts out of 4461 total posts (0.20%) in 784 days (0.00 posts per day).

20 most recent posts:

Market Data » GFAPI Tick subscribe issue: i don't get historical data Oct 10, 2019 @ 12:18 PM (Total replies: 1)

Hello, thank you for bringing this issue to our attention. You are not using the API incorrectly; there is in fact an issue that prevents historical ticks from being published. This will be fixed in future releases of the API

-Seth

API Support » api.gainfutures.com Sep 19, 2019 @ 09:14 AM (Total replies: 4)

We checked and can confirm that quotes are streaming, including GCLX9, so it's not clear why you're having an issue. If you continue to have problems, you can call customer service.

API Support » api.gainfutures.com Sep 19, 2019 @ 08:35 AM (Total replies: 4)

I'm seeing price updates on API. Which contract are you having a problem with?

API Support » How to use OEC.API.SymbolLookupCriteria Apr 29, 2019 @ 02:13 PM (Total replies: 3)

Hello,

Symbol lookup returns only a subset of total results. The maximum number of results is 50.

If the contract you want isn't being returned, you can send a more specific query. For example, try .SearchText = "GGCK" or .ContractKinds.Add(ContractKind.Future)

API Support » RequestTicks returns data with .volume = 0 Mar 26, 2019 @ 01:38 PM (Total replies: 4)

Typically we mark obsolete members with the [Obsolete] tag. That should make it clear in intellisense, documentation, and compiler warnings. But in this case Tick.Volume should have been marked but wasn't. Our apologies for the confusion.

API Support » How to use OEC.API.SymbolLookupCriteria Mar 25, 2019 @ 12:20 PM (Total replies: 3)

Symbol Lookup is used for fast text-based lookups, so it will return only a subset of the total results. Probably your query is using the default of 10 results and you can get GGCJ9 by setting DesiredResultCount = 50

API Support » RequestTicks returns data with .volume = 0 Mar 18, 2019 @ 01:27 PM (Total replies: 4)

Ticks.Volume is obsolete. You should use Ticks.Volume32 instead, because it uses a larger datatype that better represents the data.

That said, we will release a fix that restores Ticks.Volume data.

API Support » Order replace event (not getting update on API session) Dec 06, 2018 @ 09:18 AM (Total replies: 1)

Hello Oleg,

Order modification doesn't change OrderState, which is why the OnOrderStateChanged event isn't raised.

The modify request is represented by a Command, and the server responds to the modify request by updating Order.Commands, so you should be able to listen to Order modifications with OnCommandUpdated.

Regards,
Seth

API Support » Trailing Stop Orders being rejected Apr 10, 2018 @ 08:04 AM (Total replies: 1)

Hi Pete. Sorry to hear you're having trouble. We have plans to improve OrderDraft validation feedback but it's still a ways away.

I'm thinking that you need to set myOrderDraft.Type to either TrailingStopLimit or TrailingStopLoss.

Best regards,
Seth