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OEC API > API Support > OnSymbolLookupReceived returns empty instruments list
Author Topic: OnSymbolLookupReceived returns empty instruments list
(5 messages, Page 1 of 1)
Moderators: VPfau
VKlimov5523
Posts: 4
Joined: Feb 28, 2019


Posted: Mar 19, 2019 @ 08:42 AM             Msg. 1 of 5
Hello, i am developer of Bookmap.

Yesterday we faced problem with demo accounts, and we sill have this problem.
Nothing was changed on our side, and everything worked fine 2 days ago.

OECClient.SymbolLookup("ESM9"); // for example, ESM9 requested
OnSymbolLookupReceived returns empty instruments list

This problem was discussed with Christopher Micciche by email.
Emails from Christopher Micciche:
18 mar 2019 ?., 17:57 We're looking into the matter. This is just a simulation environment and not affecting real accounts.
18 mar 2019 ?., 22:17 The issue is resolved.

As i understood from corresponding with Christopher, the problem is on your side. Please help to solve it ASAP, a lot of customers affected.
CMicciche902
Posts: 229
Joined:


Posted: Mar 19, 2019 @ 03:43 PM             Msg. 2 of 5
This issue has been resolved and released.
Chris M
VKlimov5523
Posts: 4
Joined: Feb 28, 2019


Posted: Mar 20, 2019 @ 03:42 AM             Msg. 3 of 5
I confirm that subscription issue solved.

Now we have another issue, we do not recieve trades, is it known problem?
VKlimov5523
Posts: 4
Joined: Feb 28, 2019


Posted: Mar 20, 2019 @ 05:00 AM             Msg. 4 of 5
Correction:
All trades that we recieve are with 0 size (volume).
Will it be fixed?
VPfau
Moderator
Posts: 100
Joined: Oct 26, 2011


Posted: Mar 20, 2019 @ 08:47 AM             Msg. 5 of 5
Please see reply in this topic https://apisupport.gainfutures.com/Topic/Index/1229
Vitaliy Pfau