API Support Forum
OEC API > API Support > FDAX depth data updates
Author Topic: FDAX depth data updates
(4 messages, Page 1 of 1)
Moderators: VPfau
VKlimov5523
Posts: 7
Joined: Feb 28, 2019


Posted: Dec 13, 2019 @ 05:40 AM             Msg. 1 of 4
The problem is - FDAX depth data (OnDOMChanged callback) updates only once every few minutes. I've reproduced it. I also updated to latest OEC API (3.5.14.53), and it doesn't help. What I want to know:
- Is it a known OEC API issue?
- If so - should we expect it to get fixed? (probably not, as you are going to deprecate it)
- Is it even an API issue? (there is a chance it's some kind of account settings, e.g. "this account is only entitled for 1 snapshot every 2 minutes on FDAX; though it's not affecting ES - on it updates are frequent)
- Is it fixed in GF API or is it a lower level issue affecting all API's?
CMicciche902
Posts: 320
Joined:


Posted: Dec 13, 2019 @ 09:23 AM             Msg. 2 of 4
Only CME data is provided for testing. We do not offer market data for EUREX in the developer server, just with real account in production with paid EUREX data feed subscription.
Chris M
VKlimov5523
Posts: 7
Joined: Feb 28, 2019


Posted: Dec 16, 2019 @ 05:57 AM             Msg. 3 of 4
It's not a developer server and we keep getting complaints from actual customers.
VKlimov5523
Posts: 7
Joined: Feb 28, 2019


Posted: Mar 09, 2020 @ 08:15 AM             Msg. 4 of 4
Looks like the problem still persists, please check it.