| API Support » Services Down? Nov 06, 2023 @ 01:06 PM (Total replies: 4) | |||||
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The environment is back online. A notice should have been sent via the Trader application. Rob Robert Vinicky
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| API Support » Services Down? Nov 06, 2023 @ 12:18 PM (Total replies: 4) | |||||
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Hey Chris, We're again performing some updates in API. Today's updates may take a bit longer than Friday's updates. Thank you, Rob Robert Vinicky
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| API Support » API Dev Environment Down? Nov 03, 2023 @ 10:26 AM (Total replies: 2) | |||||
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Hey Chris, We're performing some updates in API right now. It'll be back on line shortly. Thank you, Rob Robert Vinicky
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| Announcements » Backend continuity testing continues Jul 18, 2023 @ 02:47 PM (Total replies: 0) | |||||
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For awareness backend continuity testing is continuing by Technical teams today from this forum site to all backend services. Please pardon any minor interruptions in service as we conduct these tests. Robert Vinicky
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| Market Data » FDAX contract bars beyond 2.27.15 not available in OEC Trader Demo Mar 09, 2015 @ 10:46 AM (Total replies: 3) | |||||
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GAIN Capital has been contacted and given notice by Eurex and Deutsch Börse that free market data for both live and simulated market data is not available. We are currently working on implementing a sign-up process for live data similar to what has been put in place for the CME. For simulated trading we are in discussions with the exchange to be able to provide simulated data for demo trial periods. Data was disabled and until further notice it will stay this way. We have been told by the exchange that these data restriction are not GAIN Capital centric and that other firms providing Eurex market data will also have to comply. If you have any questions please contact IB Services or Customer Support at: http://futures.gaincapital.com/customer-service/contact.cfm Robert Vinicky Edited by RVinicky on Mar 11, 2015 at 14:29:46 |
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| New Feature Requests » Request: Add OECAPI()->ClosePosition() function Jul 08, 2014 @ 09:12 PM (Total replies: 3) | |||||
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I will place your request (We'd love it if the api had an OECAPI()->ClosePosition() function) in jira and it will be reviewed for development along with our other clients requests when time permits in our schedule. Thank you, Robert Vinicky |
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| Market Data » KE contracts have 0.00 for their Initial/Maintenance margin Jun 23, 2014 @ 04:11 PM (Total replies: 2) | |||||
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API/SIM environments have been Updated. PROD is not an issue. Robert Vinicky |
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| API Support » DNS DNAME Oddness Oct 18, 2011 @ 11:54 AM (Total replies: 2) | |||||
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Jacob, I made some changes to our DNS. Can you flush DNS of the machine your using and try again. Robert Vinicky |
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| API Support » Contract is not permitted Oct 03, 2011 @ 08:19 AM (Total replies: 2) | |||||
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Your API account expired on 09/30/2011. I have extended this account until 10/31/2011. Please try again. Robert Vinicky |
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| Order Execution » Orders with equities in simulation Jun 02, 2010 @ 02:19 PM (Total replies: 2) | |||||
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At thie time, we have nothing scheduled in development to build a filling engine for Equity orders. Robert Vinicky |
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| API Support » Connecting for Equities May 25, 2010 @ 05:03 PM (Total replies: 3) | |||||
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Same url, same ports. Just the addition of the Equity account to place orders. Robert Vinicky |
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| API Support » MWE tick price Mar 16, 2010 @ 12:52 PM (Total replies: 4) | |||||
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We will look into this for you. NOTE: The settings in API and PROD are correct for MWE. Please test in API. Robert Vinicky Edited by RVinicky on Mar 16, 2010 at 12:54:39 |
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| Documentation » Unable to access documentation Jan 11, 2010 @ 03:47 PM (Total replies: 1) | |||||
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Our apologizes for the broken link. This was fixed a few weeks back. The email you have must have been older than this fix. Please find the documentation here: http://www.openecry.com/services/api_highlights.cfm?tabid=0#apitabs Robert Vinicky |
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| Order Execution » US Dollar Index DX-M Jan 07, 2010 @ 05:01 PM (Total replies: 3) | |||||
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These orders would not have gone through the TRAINING (SIM) interface at this time because by design orders are not accepted when the phase is POST TRADE at the ICE Exchange. We built this TRAINING tool this way to avoid non-RTH trades (i.e. weekends). You would not see this behavior in Production. Sorry if this has caused you any confusion. Please let me know if you have any further questions. Robert Vinicky |
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| Order Execution » US Dollar Index DX-M Jan 07, 2010 @ 01:42 PM (Total replies: 3) | |||||
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Technically there are 2 connections: Training and Market. The Training interface stays up all week ICE Market came down at the scheduled time of 6:10 PM ET. 100106 171001496 W: RTD IPE Market Interface trying to logout from open connections... 100106 171001496 I2. Successfully disconnected from IPE! The reason for the order reject looks to be a phase change from TRADE to Post Trade: 100105 190000130 I1: IPE 900041 <US Dollar Index> RTD 1293077 <DX-M 1003>. TradingStatus is now O. Rtd (TRADE) 100106 164500233 I1: IPE 900041 <US Dollar Index> RTD 1293077 <DX-M 1003>. TradingStatus is now 2. Rtd (POSTR) 100106 170000200 I1: IPE 900041 <US Dollar Index> RTD 1293077 <DX-M 1003>. TradingStatus is now C. Rtd (ENDTR) The training interface is setup to only allow orders in a TRADE phase. Thanks, Robert Vinicky |
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| Order Execution » GTC support Nov 23, 2009 @ 02:48 PM (Total replies: 2) | |||||
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Please see the following page on our web site: http://www.openecry.com/traderstoolbox/ordertypes.cfm. Please let me know if you have any questions. Robert Vinicky |
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| Feedback » Excel DDE Oct 30, 2009 @ 07:41 AM (Total replies: 17) | |||||
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Chen, This forum is meant for specific questions about the OEC API. For the Excel DDE questions you have posted lately, it would be best if you requested assistance from our Support department (support@openecry.com). They would be a much better resource to assist you. I have forwarded this thread to them and they will get back with you on this. Regards, Robert Vinicky |
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| API Support » Forex Symbols Oct 06, 2009 @ 03:46 PM (Total replies: 3) | |||||
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You needed a FX account to do this. One has now been added. Please try again. Robert Vinicky |
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| API Support » API disconnect detection and reconnect Sep 29, 2009 @ 04:45 PM (Total replies: 6) | |||||
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Also, please be sure you are using the most current version of the API. Robert Vinicky |
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| Feedback » Excel DDE Sep 23, 2009 @ 01:19 PM (Total replies: 17) | |||||
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We will look into this for you. Robert Vinicky |
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